JSTOR
Last updated May 8, 2025.
Accessibility Statement
Highlights from Accessibility Statement
- Support for Content Accessibility
- Troubleshooting for screen reading errors, PDF accessibility and alt text.
- There is no built-in audio player for journal content.
- Web content is formatted for screen reader compatibility.
- Users can requests accessible formats via email (support@jstor.org) , phone (1) 888-388-3574 or JSTOR Support chat.
- JSTOR Support is available Monday-Friday -- 8:30 a.m. -5:00 p.m. Eastern Standard Time (EST).
- For PDF article requests, users need to include the citation (with page number, author(s)/contributor(s), date of publication, edition, title, etc.)
WCAG Standard Compliance
- Users can resize text, adjust text spacing and change fonts by adjusting browser settings.
- JSTOR authored database content -- colour contrast meets Level AA WCAG compliance.
- Ability to navigate content using keyboard commands.
- Users can display content at desired orientation.
- JSTOR PDF documents and web-based content are both compatible with speech recognition and text-to-speech software.
- Information on the website is structured with headings that are described in a meaningful way and formatted to ease navigation for users to interact with content sections.
- Links are described in a way for users to understand link destinations without surrounding context.
What Could Be Inaccessible?
- Content metadata that is incorrectly labelled will read the content to screen reader users.
- JSTOR is no longer compatible with Internet Explorer 11.
- JAWS is not compatible with Firefox.
User Guides
Browser Compatibility Guide
